QrenoxStart free
New · Automated order tracking

From order to profit, everything is clear.

Confirm orders, organize shipping, and track delivery and profit from one workspace.

Start freeWatch the order journey
Discover the order journey
Order received
In progressCompleted
Risk and profit assessed85%
In progressCompleted
WhatsApp confirmation
In progressCompleted
Ready for handoff
In progressCompleted
Delivery tracked
In progressCompleted
Profit reconciled425MAD
In progressCompleted

One flow, from store to delivery

One order enters. QRENOX organizes everything that follows.

Customer information comes from your store, confirmation happens on WhatsApp, and the final order moves to your courier without repeated manual entry.

Name, phone, city, address, products, and amount enter once.

Enter the information once. Then know where the order stands and who needs to act.

Explore all integrations
A parcel, smartphone, and delivery bordereau on an ivory surface, joined by a fine copper thread.
Order source
Demo order#QR-2048
New orderConfirmed for FridayShipment created
Customer
Amal
City
Casablanca
Product
Home set
Amount
449 MAD
Responsible nowQRENOXCourier
QRENOXOrder being handled now
Demo order#QR-2048
Waiting for customer
  1. Information checkedPhone, address, and basket
  2. Risk & profit assessedReasons are reviewed before the first message
  3. Customer contactedWhatsApp
  4. Merchant rules passedQRENOX stays inside the merchant’s limits
WhatsAppAmal

Could you deliver on Friday?

Of course. I will schedule the order for Friday and confirm before delivery.

Merchant ruleDelivery-date changes allowedValidated
Handoff checkpointReady for handoff
Tracking referenceOZ-QR2048
Courier
Another courier
01

Order received

Manual
Demo order#QR-2048

Amal · Casablanca · 449 MAD

New order

Name, phone, city, address, products, and amount enter once.

02

Confirmed on WhatsApp

Information checkedRisk & profit assessed
WhatsApp

Could you deliver on Friday?

Of course. I will schedule the order for Friday and confirm before delivery.

Merchant ruleDelivery-date changes allowedValidated
#QR-2048Confirmed for Friday

YOUR INTELLIGENT SELLER

It knows your products, answers at the right moment and follows your rules.

Give it your product information, approved answers and policies. It handles the conversation and confirmation while every sensitive action stays within your limits.

Seller available23:47 · Customer message received

Seller Studio

Store knowledge and commercial rules
Knowledge ready

Product knowledge

ProductAtlas Set
Price
449 MAD
Colors
Black, beige
Delivery
24–48 h
Approved answer
Size exchange available

Approved sources

  • Product catalog
  • Delivery information
  • Frequently asked questions
  • Merchant-approved templates

Rules and limits

Edit seller rules
Maximum discount
10%
Maximum amount
40 MAD
Negotiation attempts
1
Daily AI budget
Merchant-defined
Hand off to the team when:
  • the customer asks for a person
  • the answer is uncertain
  • the customer becomes upset

Atlas Store

WhatsApp order confirmation
  1. Intelligent seller:

    Hi Amine, this is Atlas Store. We received your Atlas Set order for 449 MAD. Is the Sidi Maarouf address correct?

    23:47
  2. Amine:

    Yes. Is beige available, and how long does delivery take?

    23:48
  3. Intelligent seller:

    Beige is available. Your store has set the usual delivery time for this city at 24–48 hours. Shall I switch it to beige and confirm?

    23:48
  4. Amine:

    Okay, but can you offer a small discount?

    23:49
  5. Intelligent seller:

    I can apply the permitted discount and show you the final total before confirmation. Shall we continue?

    23:49
  6. Amine:

    Yes, confirm it.

    23:50
Order confirmed
Color
Beige
Address
Confirmed
Next step
Preparation

Answered outside team hours · Rules respected · Order confirmed

Catalog + delivery information

Is beige available, and how long does delivery take?

Yes, beige is available. The store’s configured delivery time is 24–48 hours.

Answer grounded in store-provided information

If I confirm now, can you offer 15%?

Proposal 15% ← maximum 10%

I can offer 10%, the permitted limit for this order.

Offer adjusted without crossing the rule

I would like to speak to someone.

Of course. I’m handing the conversation to the team.

Assigned to SaraReason: customer requested a person
Try another situation
  • Your knowledge
  • Your limits
  • Available when customers write

A decision backed by data

Before you ship, review the data and decide.

QRENOX gathers the order’s context before shipping, and keeps the profit calculation clear and independent.

Order card

The order information as received.

#QR-2048Before shipping
  • AmalCustomer name
  • CasablancaCity
  • Home setProduct
  • 249 MADOrder amount

Evidence and data

The data QRENOX gathers before shipping.

Shipping decision data

  • New customerCustomer status
  • Not enough dataReturn history

Profit calculation

  • 249 MADOrder amount
  • 35 MADDelivery
  • 2 MADMessages
  • Not enteredPurchase cost

Shipping decision

Choose the action that fits this order.

Coordinate with customer
Review the data
Ship the order

Complete the profit calculation

Add the purchase cost to see the real profit.

Add the purchase cost

Profit unavailable for now

The missing cost affects the profit calculation, not the shipping decision.

Handoff and tracking

QRENOX knows what was handed to the courier and what you still have.

It matches ready orders against the handoff bordereau, and reveals any order that never entered handoff.

1

Before handoff

20orders ready
  • #10031
  • #10032
  • #10033
  • +17 orders
2

QRENOX matches

BORDEREAU

BR-2048

18registered on the bordereau
20orders ready

Match complete — 09:41

3

Result

18handed to the courierStatus updated after matching
2not handed offStill with you
View the two orders

QRENOX only changes an order’s status once it appears on the bordereau.

After delivery

QRENOX turns customer satisfaction into a new sales opportunity.

After delivery, it asks about the experience, routes to the right follow-up, and stops the moment the customer asks.

1

Delivered

QR-2048Today, 14:32
2

QRENOX asks

Hi Amal, did your order arrive as expected?

Yes, I’m satisfied
I have a problem
I don’t want follow-up
3

Action

New sales opportunityRelevant follow-up scheduledQRENOX adds the customer to a relevant sales follow-up.
Needs your interventionQRENOX hands off the case to the merchant.
Contact stoppedQRENOX will not resend the message.

It captures the sales opportunity without being intrusive, and respects the decision to stop.

The real profit

QRENOX shows you whether you actually profited, not what looks like profit.

It brings together sales, costs, and the carrier’s transfers, and separates what’s confirmed from what’s still missing.

The real account

Every amount is clear, its source known.

#QR-2048
Sales collected
Confirmed
Product cost
Not enteredAdd the product cost
Delivery cost
35 MAD
Message cost
2 MAD
The real profit
Waiting for the cost
From the orderFrom the costsFrom the carrier transfer

Carrier transfers

Expected amount
Actually transferred amount

Waiting for the transfer to register

Collects
Compares
Calculates

Confirmation team

Your team knows who works, on what, and which decision is needed.

Every agent sees one order and one decision, without access to the store’s full finances.

Today’s queue

  • COD-2048Correct the address or escalateSaraNeeds decision
  • COD-2047Needs confirmationSaraWaiting
  • COD-2046Delivery exceptionAgentNeeds decision
  • COD-2045Escalated to managerManagerEscalated

COD-2048 — Correct the address or escalate

What the agent knows

The order information and the conversation with the customer.

Decision needed

Correct the address or escalate

Escalate to manager

The agent sees only what this decision needs.

  • Order information
  • Customer conversation

Built for Moroccan commerce reality

From order confirmation to collecting your money, every step has its proof.

QRENOX links the same order across WhatsApp, the delivery slip, and the carrier, and tells you what is confirmed and what is still pending.

WhatsApp confirmation

#QR-2048Confirmed

Your WhatsApp confirmation was received.

Delivery slip

#QR-2048Matched

QRENOX

One order. One truth.

Carrier

#QR-2048Delivered

The order was delivered to the customer.

Settlement

#QR-2048Transfer not received yet

Waiting to receive the amount from the carrier.

Follow up with the carrier
Confirmed with proofWaitingNeeds action

Start at your volume

Try the complete workflow, then choose the volume that fits your orders.

The trial requires no bank card. WhatsApp and shipping fees are not included.

Start with the trial, switch plans as your order volume grows.

Starter

149 MAD

up to 500 orders / month

Growth

299 MAD

up to 3,000 orders / month

See full pricing

Business

899 MAD

up to 15,000 orders / month

The next order should not get lost between the store, WhatsApp, and the courier.

Bring the first order into the workflow and set the limits you work within.

14-day trial, no bank card required.
Start freeSee pricing